Privacy Policy
This privacy policy describes how Passamanerie Mele S.r.l. collects, uses and protects your personal data when you visit www.passamaneriemele.it, in accordance with EU Regulation 2016/679 (GDPR).
Data Controller
Passamanerie Mele S.r.l.
Via Giulio Salvadori, 55/63 — 00135 Rome (RM), Italy
VAT: IT07500031005
Email: info@passamaneriemele.it
Data We Collect
Navigation data
The website’s systems automatically record some technical data in the normal course of operation:
- IP address and device domain name
- Browser type and version, operating system
- Date, time and duration of visit
- Pages and catalogue products visited
Data provided voluntarily
When you contact us via WhatsApp or the contact form we collect:
- Phone number (via WhatsApp)
- First and last name
- Email address
- Message content and product enquiry details
Payment data
The website offers the option to make payments via a direct link to PayPal. The payment takes place entirely on the PayPal platform — the website does not collect or store any payment data, credit card details or bank information.
Cookies and tracking tools
The website uses technical cookies and, with your consent, analytics and functional cookies. For details see the Cookie Policy.
Why We Collect Your Data
| Purpose | Legal basis | Retention |
|---|---|---|
| Website and catalogue operation (technical cookies and WooCommerce) | Legitimate interest (art. 6.1.f) | Session / 6 months |
| Language management (WPML) | Legitimate interest (art. 6.1.f) | Session |
| Redirecting to WhatsApp chat | Consent (art. 6.1.a) | Session |
| Handling WhatsApp or contact form enquiries | Legitimate interest (art. 6.1.f) | 2 years |
| Traffic analysis (GA4) | Consent (art. 6.1.a) | 14 months |
| Interactive map display | Consent (art. 6.1.a) | Session |
| Loading fonts and icons (Google Fonts, Font Awesome) | Legitimate interest (art. 6.1.f) | Session |
| Payment processing (PayPal) | Contract performance (art. 6.1.b) | Managed by PayPal |
Third-Party Services
We use the following external services to operate the website.
Data Retention
Personal data is retained for the minimum time necessary for the purpose for which it was collected, as indicated in the table in section 3. At the end of the retention period, data is deleted or anonymised.
Data provided through WhatsApp or the contact form is retained for the time necessary to handle the commercial enquiry, for a maximum of 2 years.
International Transfers
Such transfers take place in compliance with the safeguards required by the GDPR, through Standard Contractual Clauses approved by the European Commission (art. 46 GDPR) and the EU-US Data Privacy Framework.
Your Rights
As a data subject, you have the following rights under articles 15-22 of the GDPR:
Requests should be addressed to the Data Controller using the contact details below. We will respond within 30 days.
Contact
To exercise your rights or for any questions about the processing of your personal data:
Passamanerie Mele S.r.l.
📧 info@passamaneriemele.it
✉️ Via Giulio Salvadori, 55/63 — 00135 Rome (RM), Italy
You also have the right to lodge a complaint with the Italian Data Protection Authority — www.garanteprivacy.it.
The Data Controller reserves the right to update this privacy policy at any time. The updated version is always available at this URL with the date of last modification.